Cancellation Policy | Refund Policy
We at Cyberlet, adopt diverse cancellation policies for our various services. For more details on this kindly refer to respective service agreement.
Request related to cancellation must be submitted to the finance and sales department of Cyberlet Technologies Pvt. Ltd. Through following
emails you can submit your cancellation request on firstname.lastname@example.org) or mailing the letter (At our address on the website). On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to further process. Until you don't get cancellation code from our accounts team, your cancellation won't be considered valid.
Money refund Policy at Cyberlet
Cyberlet adopts various refund policies related to
different services. For more details refer to individual service
Cyberlet does not guarantee any refunds for the
cancellation of its service. We will act upon the agreement signed,
accepted on email, signed electronically or physically signed between
the client and www.cyberlettech.com .
Cyberlettech.com does not offer any reimbursement for
transaction charges (And or bank charges), Amount paid to third parties,
for the services already rendered or any other miscellaneous charges,
that are non recoverable for Cyberlet Technologies Pvt. Ltd.
|Possible Reasons for cancellation
||Explanation for Refund Amount
|*Order Cancellation After Making the Payment*
|Within 24 Hours-after placing order
||Up to 90% of the order value
||We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.
|Within 2-3 Days-after payment/advance payment
||50% of the order value
||Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.
|After 3 days from the date of confirmation
||No refunds are possible.
|*Other Reasons for Refunding Payment*
|By Mistake I paid extra amount
||100% payment will be refunded
||We will refund your 100% payment after deduct payment gateway transaction`s charges.
|I did not like the design or work
||We strive to understand your concept the website and request you to clearly specify details which you want to project
in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.
||50% of the order value
||The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.
||We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.
||No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.